Single-story brick and siding home in a north Harris County subdivision with a soaked lawn and water pooled at the curb after a storm

Water Damage Restoration in Spring, TX

Spring is not a city, so there is no city hall to call when water gets into your house. There is this free line: call any hour and get connected with an independent, locally owned water damage restoration company that takes calls for north Harris County.

Call (832) 662-4107 How the free line works

Spring: two creeks, many subdivisions and no city hall

Water damage restoration in Spring, TX looks a lot like it does anywhere in north Harris County, with one difference people notice fast after a flood: there is no city building department to call.

Spring is an unincorporated community. Most homes here sit under Harris County government, get their roads, permits and floodplain rules from the county, and get water and sewer from whatever district or utility is printed on the water bill. The community sits between two of the biggest creeks in the north part of the county. Spring Creek runs along its northern edge, where Harris County meets Montgomery County, and Cypress Creek winds through the Spring and Klein area to the south.

Most of Spring is subdivisions of single-family homes. If yours sits on a concrete slab, there is no crawl space for water to drain into: it spreads across the floor, under baseboards and into the bottom of every wall it touches.

Spring Creek running high and muddy between wooded banks in north Harris County after heavy rain

Water damage restoration services for Spring homes

Creek flooding gets the news coverage, but a lot of Spring calls are about water that started indoors: a washing machine hose, a slab leak under the kitchen, an attic water heater, or a ceiling stain that turned out to be mold. These pages explain each kind of job and what a careful restoration company does first.

Water Damage Restoration in Houston

The full job after a leak or flood: inspection, water removal, drying, cleaning and rebuilding, and how a restoration company works from the IICRC water categories.

Emergency Water Removal and Extraction

Standing water on the floor right now. What extraction equipment does, why speed matters in Houston humidity, and what to do safely before the company arrives.

Flood Damage Restoration

Rising water from a bayou, street or storm surge. Why floodwater is treated as contaminated, what gets removed, and how flood insurance differs from a homeowners policy.

Burst Pipe Water Damage

A split supply line, a frozen pipe or a slab leak. Who stops the leak (a plumber), who dries the house (a restoration company) and what to photograph for the insurer.

Mold Remediation in Houston

Mold after a leak or flood: containment, removal and clearance, the Texas licensing rules, and the protocol a licensed assessor writes first.

Mold Inspection and Mold Testing

Musty smells, hidden leaks and post-flood checks. What a licensed mold assessment consultant does, when air or surface samples help, and why the assessor and remediator are separate.

Spring's flood record, creek by creek

The Harris County Flood Control District and the National Weather Service have tracked both creeks for decades. Here is what their records show for this part of the county.

Recorded flood events affecting Spring, Texas
Event	What the record shows for the Spring area
1994	Spring Creek near Spring set its record crest of 111.60 feet at the National Weather Service gauge.
Tax Day, April 2016	Extreme overnight rain fell over northwest Harris County. The flood control district's account of the 2016 spring floods describes homes, businesses and roads flooding across the north and northwest county.
Memorial Day, May 2016	Less than six weeks later, some homes and roads in north and northwest Harris County that had just flooded flooded again.
Hurricane Harvey, August 2017	Spring Creek near Spring crested at 111.52 feet on August 29, the second highest crest on record there and less than a tenth of a foot short of the 1994 record.

Living in the Cypress Creek watershed

The flood control district describes the Cypress Creek watershed as a large, heavily populated watershed in northwest Harris County that reaches west into Waller County. Rain that falls far to the west of Spring passes by on its way downstream, which is why a storm that barely touched your street can still put the creek over its banks a day later.

Some of that work has paid off. The district credits earlier home buyouts and detention basins with keeping water out of homes that would otherwise have flooded in 2016, and after Harvey it inspected and repaired storm damage to its channels and basins across the county.

None of that makes a home safe from water. Check your address on the FEMA flood map, ask the flood control district about your watershed, and read the why Houston floods guide to understand how creeks, clay soil and flat ground work together.

A grassy stormwater detention basin holding rainwater beside a row of suburban homes in north Harris County

Why Spring homeowners call the line

No city to call after a creek flood

In an unincorporated area, the county handles permits and floodplain rules, not cleanup. One free call reaches an independent restoration company that takes calls for north Harris County, so you have someone to inspect the house while you sort out the paperwork.

Slab homes spread water fast

On a slab, a leak under the floor or a creek over the curb spreads across every room at once and wicks into the bottom of the walls. The line answers any hour, every day, and the company you reach can measure moisture inside the walls and plan the drying.

You pay the company, not the line

The call is free. Pricing belongs to the restoration company: its estimate, its work, and its bill, settled by you or by your insurer as you agree. Restoration companies sometimes pay referral fees to the line; every page discloses that.

Mold work has license rules

A leak that sat for a week in summer humidity can become a mold job. This site explains when Texas expects a licensed mold assessment consultant and a separate licensed remediation contractor, and how to look up both on the TDLR license search.

Harris County permits and floodplain rules in Spring

For unincorporated Spring, the permit office is the Harris County Office of the County Engineer. Its permit FAQ says a permit is required for development in the unincorporated county, and it defines development broadly, as any man-made change to improved or unimproved property. Homes in a mapped floodplain face added steps. The county uses an elevation certificate to compare your lowest ground next to the house with the base flood elevation, and that comparison decides how your application is handled. If your home was badly flooded and needs major rebuilding, ask the county early what it will require; do not let a contractor start rebuilding walls before you know.

The county's permit office can tell you whether your address is in its jurisdiction. A repair contractor or the restoration company may handle the permit for you; ask who is responsible and get it in writing.

Before the restoration company arrives

If a pipe or appliance is leaking, close the main shutoff, but only if you can reach it safely.
If creek or street water came inside, stay out of it and keep children and pets away: floodwater is treated as grossly contaminated.
Photograph every room, the high-water line and damaged belongings before anything is moved or thrown out.
Call your insurer to report the loss and ask what it needs from you, then call the line.

Safety before anything else. If you smell gas, leave the house now and, once outside, call 911 and your gas utility's emergency line (CenterPoint Energy serves much of greater Houston). Never walk into standing water near outlets, cords or appliances; switch power off at the breaker only if you can reach the panel while standing on a dry floor, otherwise call your electric utility (CenterPoint Energy in much of greater Houston) or an electrician. Stay out of sewage water. If it is safe to reach, close the main water shutoff.

Insurance rules are the same here as anywhere in Texas. The Texas Department of Insurance says homeowners policies usually cover sudden water damage such as a burst pipe but not flooding, which needs a separate flood policy, and FEMA says a new National Flood Insurance Program policy generally takes 30 days to begin. The insurance guide has the questions to ask your insurer, and the first 48 hours guide explains why drying within 24 to 48 hours matters so much for mold.

Check the mold license first. In Texas, mold assessment and mold remediation are licensed by the Texas Department of Licensing and Regulation (TDLR). In most cases visible mold under 25 contiguous square feet can be cleaned by people without a license; larger jobs generally call for a licensed mold assessment consultant to write the remediation protocol and a separate licensed mold remediation contractor to do the work. Ask for both license numbers and look them up on the TDLR license search (opens in a new tab). The line does not check licenses for you.

What happens when you call from Spring

The line does not send anyone or set a price. It connects you, and the company takes it from there.

Dial the numberAn automated assistant picks up (832) 662-4107 at any hour, holidays included.
Say what happenedA burst pipe, a flood, a roof or appliance leak, a sewage backup or mold, whether water is still coming in, and where in greater Houston you are.
Get connectedYour call is transferred to an independent, locally owned water damage restoration company, which hears a short summary first.
Work with that companyIt inspects, quotes, does the work and bills you or your insurer as you arrange. If it misses the call, it gets your name, number, area and problem to call you back.

Creek over the curb, or water spreading across the slab from a hidden leak? Call and say what happened. The independent restoration company you are connected with inspects in person and gives you its own estimate before any work starts.

Call (832) 662-4107

Other north Houston areas with their own page

The Woodlands lies just across Spring Creek, and Tomball and Cypress are to the west.

About this line: Water Damage Pro Houston is a free phone line, not a restoration company. It answers your call and connects you with an independent local water damage restoration company, which inspects, quotes and does the work, and which you pay directly. Companies may pay a referral fee. The line never charges you. Read how the line works.

Common questions

Is Spring, TX a city with its own permit office?

No. Spring is an unincorporated community, so most addresses fall under Harris County rather than a city. The Harris County Office of the County Engineer says a permit is needed for development in unincorporated areas, and its floodplain rules add steps for homes in mapped flood zones. A Spring mailing address does not always mean an unincorporated lot, so check which government covers yours before work starts.

How high does Spring Creek have to rise before homes flood?

At the National Weather Service gauge on Spring Creek near Spring, the record crest is 111.60 feet, set in October 1994. During Hurricane Harvey the creek crested at 111.52 feet on August 29, 2017, the second highest on record, and the May 2016 flood ranks third. Check the gauge and local alerts before driving or returning home during a storm.

Who do I call for water damage restoration in Spring, TX?

Dial the free line whenever the problem starts, even at 3 a.m. After a short set of questions about the leak or flood, the call goes to an independent, locally owned restoration company that serves the Spring area, and that business handles the inspection, the quote and the job. If it cannot answer, it gets your name, number and problem to call you back.

My Spring home flooded in 2016. Will my insurer know?

Insurers keep claim histories, so ask your agent how an earlier claim affects you. What matters most for a new loss is your current policy: homeowners insurance does not cover flood, so creek or street water needs a flood policy. Ask your agent exactly what you carry before work starts.

Water damage in Spring? Call the free line

Tell the automated assistant what happened and whether water is still coming in. Your call is passed to an independent, locally owned Houston-area water damage restoration company, which comes out, looks at the damage and sets its own price.