Newer two-story brick and stone home in a Cypress, Texas subdivision after a heavy storm, with a wet lawn and a grassy detention pond beyond

Water Damage Restoration in Cypress, TX

Cypress sits in unincorporated northwest Harris County, between Cypress Creek and the Addicks Reservoir watershed. When water gets inside, call the free line any hour and you are put through to an independent, locally owned restoration company that takes Cypress calls.

Call (832) 662-4107 Cypress Creek and Addicks

Water damage restoration in Cypress, TX, usually starts with one of two things: a pipe or appliance that lets go inside a newer slab home, or a storm that sends Cypress Creek and its tributaries up faster than the subdivision drains can handle.

Water Damage Pro Houston is not a restoration company. Think of it as a no-cost switchboard with a website attached. When you call (832) 662-4107, an automated assistant takes a short description and passes your call to an independent, locally owned restoration company that serves the Cypress area. Inspection, the estimate, the drying and the bill are all between you and that company. Calling the number costs you nothing.

Cypress: a large unincorporated community on the creek

Cypress has no city government. It is a broad stretch of unincorporated northwest Harris County named for Cypress Creek, filled with subdivisions and large master-planned communities. Because there is no city hall, the services a city would provide come from Harris County, the Harris County Flood Control District and, in most neighborhoods, a municipal utility district (MUD), which is a small local government that runs water and sewer for a subdivision.

That matters after a leak. The county, not a city, issues permits for rebuilding. Your MUD, not a city water department, handles a broken main or meter on the street side. Check your water bill for your district's name and its emergency number before you need it, because the restoration company dries the house but cannot repair the district's lines.

Two-story homes lining a calm man-made lake in a Cypress master-planned community, with a walking path and young trees

Water damage restoration in Cypress: the jobs that come up

In a home built on a concrete slab, water spreads sideways across the floor and wicks up drywall, baseboards and cabinet bases instead of draining under the house. Rising water from outside is Category 3 water under the IICRC S500 standard, which means grossly contaminated, and it needs different handling from a clean supply line leak. These pages explain each kind of job.

Water Damage Restoration in Houston

The full job after a leak or flood: inspection, water removal, drying, cleaning and rebuilding, and how a restoration company works from the IICRC water categories.

Emergency Water Removal and Extraction

Standing water on the floor right now. What extraction equipment does, why speed matters in Houston humidity, and what to do safely before the company arrives.

Flood Damage Restoration

Rising water from a bayou, street or storm surge. Why floodwater is treated as contaminated, what gets removed, and how flood insurance differs from a homeowners policy.

Burst Pipe Water Damage

A split supply line, a frozen pipe or a slab leak. Who stops the leak (a plumber), who dries the house (a restoration company) and what to photograph for the insurer.

Water Damage Repair

Putting the house back after it is dry: drywall, baseboards, flooring, cabinets and paint, and how repair estimates differ from drying estimates.

Mold Remediation in Houston

Mold after a leak or flood: containment, removal and clearance, the Texas licensing rules, and the protocol a licensed assessor writes first.

Cypress Creek, Langham Creek and the Addicks Reservoir

Two watersheds shape flood risk in Cypress. North and east, water heads to Cypress Creek. To the south, creeks such as Langham Creek drain toward Addicks Reservoir, the federal flood control reservoir west of Houston.

Cypress Creek backs up its tributaries

The Harris County Flood Control District says much of the Cypress Creek watershed was developed before today's understanding of local flood risk and before current stormwater rules. Its regional drainage study found that tributary flooding comes mainly from the main creek rising and pushing water back up the side channels, and it recommended nearly 25,000 acre feet of added stormwater detention in the watershed.

No quick fix on the creek

The district says straightening or widening the creek would only move flooding downstream unless matched by costly land purchases for detention, and it estimates about $4.5 billion would be needed to give the Cypress Creek watershed alone 100 year protection. Since its voluntary buyout program began in the 1980s, it had bought nearly 400 homes in the watershed as of 2019 to move people out of harm's way. Detention ponds, buyouts and good drying after a flood are the tools in use now.

Addicks Reservoir during Harvey

In August 2017, Hurricane Harvey pushed Addicks Reservoir to a record 109.1 feet on August 30, about 6.5 feet above its previous record, according to the U.S. Army Corps of Engineers. The Flood Control District says it was the first time homes upstream of the dams flooded from rising reservoir water.

Overflow between the watersheds

The two watersheds are not fully separate in big storms. The Flood Control District has studied floodwater that leaves upper Cypress Creek and overflows toward the Addicks side in its Cypress Creek Overflow Management Plan, which it groups with its Addicks Reservoir work. If you live near the divide, ask the district which watershed your street drains to.

What to do first when water gets into a Cypress home

The restoration company handles extraction and drying. The steps below are yours, and only when they are safe.

Stay out of floodwater. Water that came in from a creek, a street or a ditch is Category 3. Keep children and pets out of it, and do not wade through it.
Watch the power. Never step into standing water near outlets, cords or appliances. Turn power off at the breaker only if you can reach the panel while standing on a dry floor; otherwise call your electric utility (the company on your bill) or an electrician.
Leave if you smell gas. Get out first, then call 911 and your gas company from outside. CenterPoint Energy's gas leak line is 713-659-2111. Do not flip switches on the way out.
Stop inside water at the main. For a burst pipe or appliance leak, close the main shutoff if it is safe to reach. A plumber fixes the pipe.
Document, then call. Photograph and video every wet room before anything is moved or thrown out, move valuables to a dry place, then call the line and your insurer.

The first 48 hours guide covers the next steps in more detail.

Wet laminate flooring and swollen baseboards in the downstairs living room of a two-story Cypress home

Rebuilding in unincorporated Harris County

Once the house is dry, the rebuild needs the right paperwork. In unincorporated Harris County, the Office of the County Engineer is the floodplain administrator, and county floodplain regulations prohibit development without first getting a permit. The county defines development broadly: buildings, filling, grading, paving and similar changes to a property.

If your home is in a mapped flood zone, the county's floodplain rules add steps before rebuilding. Ask the restoration company you are connected with, or the contractor doing the rebuild, who pulls the permits and whether your address is in a mapped flood zone. Not sure which agency covers you? A few areas near Cypress are inside a city, and a city issues its own permits.

Questions worth asking any company in Cypress

What category of water is this, and how does that change the drying plan?
Will you give me a written estimate and moisture readings before and after drying?
Who handles permits with the Harris County Office of the County Engineer if rebuilding is needed?
If mold is found, who will be the licensed assessor and who will be the separate licensed remediator?

More questions are on the how to check a company before hiring page.

Why Cypress homeowners call the line

Creek water arrives fast

When Cypress Creek rises and backs up its tributaries, water can reach streets and garages quickly. The line answers at any hour, so you are not searching listings while water spreads across a slab floor.

One call instead of many

The automated assistant asks what happened and transfers you to an independent, locally owned restoration company that takes Cypress calls. When it is tied up, it gets your name, number and problem so it can phone you back.

Nothing to pay for the call

The phone line sends you no bill. The company you are connected with inspects, gives its own estimate and bills you or your insurer as you arrange with it. Restoration companies can pay this service a fee for referrals.

Help checking mold licenses

Cypress humidity and a slow-drying slab make mold a real follow-up risk. This site explains how to look up a Texas mold license on TDLR before anyone starts a larger mold job.

Humidity, freezes and mold in Cypress

The EPA says wet materials dried within 24 to 48 hours usually will not grow mold. In a closed-up Cypress house in summer, carpet pad, drywall and the bottom of cabinets rarely dry that fast on their own. That is why restoration companies bring dehumidifiers, which pull water out of the air, and air movers, which push dry air across wet surfaces.

Cold snaps cause damage too. During the February 2021 winter storm, power outages and loss of heat led to burst pipes across greater Houston. Pipes in attics and exterior walls are the usual weak spots. The burst pipe page explains what happens after a freeze, and the mold timing guide explains what to watch for in the days after a leak.

Check the mold license first. In Texas, mold assessment and mold remediation are licensed by the Texas Department of Licensing and Regulation (TDLR). In most cases visible mold under 25 contiguous square feet can be cleaned by people without a license; larger jobs generally call for a licensed mold assessment consultant to write the remediation protocol and a separate licensed mold remediation contractor to do the work. Ask for both license numbers and look them up on the TDLR license search (opens in a new tab). The line does not check licenses for you.

How a Cypress call works

Dial the numberAn automated assistant picks up (832) 662-4107 at any hour, holidays included.
Say what happenedA burst pipe, a flood, a roof or appliance leak, a sewage backup or mold, whether water is still coming in, and where in greater Houston you are.
Get connectedYour call is transferred to an independent, locally owned water damage restoration company, which hears a short summary first.
Work with that companyIt inspects, quotes, does the work and bills you or your insurer as you arrange. If it misses the call, it gets your name, number, area and problem to call you back.

Near Cypress, and worth reading

Other greater Houston towns

About this line: Water Damage Pro Houston is a free phone line, not a restoration company. It answers your call and connects you with an independent local water damage restoration company, which inspects, quotes and does the work, and which you pay directly. Companies may pay a referral fee. The line never charges you. Read how the line works.

Common questions

Who handles water damage restoration in Cypress, TX if I call at night?

Call {{ site.business.phone_display }} whenever the water shows up. The automated assistant gets a short account of the problem, including whether water is still coming in, and then transfers you to an independent, locally owned restoration company that takes calls for the Cypress area. When the company is unable to answer, your name, callback number, area and problem are passed along for a call back. The company sets its own schedule and prices; the line charges you nothing.

Do I need a permit to repair water damage in Cypress?

Cypress is not a city, so the City of Houston does not issue permits there. For unincorporated Harris County, the Harris County Office of the County Engineer handles development permits and serves as floodplain administrator, and county rules prohibit development in unincorporated areas without a permit. Rebuilding after a flood, especially in a mapped floodplain, can trigger that review. Ask the restoration company or your builder to confirm with the County Engineer before rebuilding starts.

Why does my Cypress street flood when Cypress Creek is not out of its banks?

Often the creek is still the cause. A Harris County Flood Control District drainage study found that flooding along Cypress Creek's tributaries comes mainly from the rising main creek backing water up into them. Streets and storm drains near those tributaries can fill even before the main channel spills. The district also points to Harris County's flat land and tight clay soil, which slow drainage everywhere.

Does my homeowners policy cover flood water from Cypress Creek?

Standard Texas homeowners policies do not cover flooding; that takes a separate flood policy, according to the Texas Department of Insurance. FEMA notes a National Flood Insurance Program policy generally has a 30 day waiting period before it takes effect. Sudden, accidental damage such as a burst pipe is a different question. Call your own insurer and ask what your policy covers.

Can a Cypress mold problem after a leak be cleaned without a license?

TDLR says that in most cases visible mold of less than 25 contiguous square feet can be cleaned by people who are not licensed, and homeowners may work on their own home. Larger jobs generally call for a licensed mold assessment consultant to write a protocol and a separate licensed mold remediation contractor to do the work. You can check any license on the TDLR license search.

Water inside your Cypress home? Call the free line

Tell the automated assistant what happened and whether water is still coming in. Your call is passed to an independent, locally owned Houston-area water damage restoration company, which comes out, looks at the damage and sets its own price.

Call (832) 662-4107

Any hour of the dayThe line picks up around the clock, including nights, weekends and storm days.
No charge from the lineYou never receive a bill from the line. Pricing comes only from the restoration company.
Mold needs a Texas licenseFor mold jobs, ask for the TDLR license numbers and look them up before work begins.
Your call to makeHear the company's findings and its written estimate, then decide whether to hire it.