Aerial view of a greater Houston suburb with curving streets, rooftops, a drainage channel and green trees

Water Damage Restoration in Your Area of Greater Houston

The line takes calls from across greater Houston. These 23 towns each have their own page about local flood history, drainage, housing and who to call for permits.

Call (832) 662-4107 How the line works

Water damage restoration in your area of greater Houston starts with the same free call. What changes from town to town is the flood risk, the drainage system, the age of the houses and the office that issues repair permits.

Water Damage Pro Houston has no local offices: it is a phone line, not a restoration company. It connects your call with an independent, locally owned restoration company that works in your area. The town pages below explain the local details: which bayou, creek, river or bay matters, which storms hit hardest, and whether the city or the county handles permits.

Aerial view of greater Houston neighborhoods along a grass-lined bayou, with the downtown skyline on the horizon

West and southwest: Katy and Fort Bend County

The Brazos River, levee improvement districts and the Addicks and Barker reservoirs shape flood risk west and southwest of Houston.

Water damage help in Katy

Spans Harris, Fort Bend and Waller counties beside the Addicks and Barker reservoirs, whose rising pools flooded thousands of nearby structures during Harvey. (Harris, Fort Bend and Waller counties)

Water damage help in Missouri City

Fort Bend County city where drainage is shared among the city, MUDs and levee districts, including Sienna's 20.1 miles of levee. (Fort Bend and Harris counties)

Water damage help in Richmond

Fort Bend County's seat since 1837, on a Brazos River bend whose Richmond gauge hit record crests in 2016 and 2017. (Fort Bend County)

Water damage help in Rosenberg

Began as an 1880s Fort Bend rail junction that moved south, away from Brazos River flooding, and runs its own city water system. (Fort Bend County)

Water damage help in Sugar Land

Sits largely behind levees run by levee improvement districts along the Brazos, though about 230 homes flooded during Harvey. (Fort Bend County)

North: Cypress to Conroe and Lake Houston

Cypress Creek, Spring Creek, the San Jacinto River and Lake Houston run through the fast-growing north side, from Harris into Montgomery County.

Water damage help in Atascocita

Large unincorporated community along FM 1960 on Lake Houston's west shore, with Harris County permits and MUD water service. (Harris County)

Water damage help in Conroe

Montgomery County seat with its own permit office and Entergy Texas power, near Lake Conroe, whose dam made record releases during Harvey. (Montgomery County)

Water damage help in Cypress

Unincorporated northwest Harris County community along Cypress Creek, near the Addicks Reservoir watershed, served by the county and municipal utility districts. (Harris County)

Water damage help in Humble

Former oil boomtown in northeastern Harris County beside the West Fork San Jacinto River, which hit a record crest during Harvey. (Harris County)

Water damage help in Kingwood

Wooded master-planned community annexed by Houston in 1996, beside the West Fork San Jacinto River and Lake Houston, heavily flooded during Harvey. (Harris and Montgomery counties)

Water damage help in Magnolia

Small southwest Montgomery County city surrounded by unincorporated land, with Spring Creek nearby and septic systems where no sewer reaches. (Montgomery County)

Water damage help in Spring

Unincorporated north Harris County community between Spring Creek and Cypress Creek, under county permits, flooded in the 2016 Tax Day storm and Harvey. (Harris County)

Water damage help in The Woodlands

Forested master-planned township across Montgomery and Harris counties, not a city, with covenant approvals, MUD-managed drainage and Spring Creek along its south edge. (Montgomery and Harris counties)

Water damage help in Tomball

Northwest Harris County city split between the Willow Creek and Spring Creek watersheds, with city-run water, sewer and natural gas service. (Harris County)

East: the Ship Channel and Galveston Bay shore

Older neighborhoods, bayous that drain to the Ship Channel and the bay, and storm surge exposure on the shoreline.

Water damage help in Baytown

Bayfront city in Harris and Chambers counties on Goose Creek and Cedar Bayou, where subsidence and Hurricane Alicia erased the Brownwood subdivision. (Harris and Chambers counties)

Water damage help in Channelview

Unincorporated east Harris County community between the Houston Ship Channel, the San Jacinto River and tidal Carpenters Bayou. (Harris County)

Water damage help in La Porte

Harris County city on Galveston Bay's western shore; Ike's surge flooded homes, and Beryl damaged the Sylvan Beach pier in 2024. (Harris County)

Water damage help in Pasadena

Southeast Harris County city draining to Vince and Armand bayous, with a floodplain development permit required alongside building permits citywide. (Harris County)

South: Pearland to Galveston Island

Clear Creek, Brazoria County drainage districts and, closer to the coast, storm surge and windstorm insurance questions.

Water damage help in Alvin

Brazoria County city on Mustang Bayou where Tropical Storm Claudette in 1979 dropped about 42 inches in 24 hours, a U.S. record. (Brazoria County)

Water damage help in Galveston

Island city where Hurricane Ike's 2008 surge flooded in from the bay side; repairs reaching 50 percent of market value trigger elevation rules. (Galveston County)

Water damage help in League City

Galveston County city between Clear Creek and Dickinson Bayou that approved $73 million in drainage bonds after Harvey. (Galveston and Harris counties)

Water damage help in Pearland

Northern Brazoria County city on Clear Creek, where Harvey flooded more than 1,700 homes; Brazoria Drainage District No. 4 oversees storm drainage. (Brazoria, Harris and Fort Bend counties)

Water damage help in Webster

Harris County city on Clear Creek in the Clear Lake area; the county's highest Harvey rain total, 47.4 inches, fell at nearby Clear Creek and I-45. (Harris County)

Who handles what where you live

Greater Houston is a patchwork of cities, unincorporated county land and special districts. This is why each town page names its own offices.

Inside a city

Cities such as Houston, Sugar Land, Pasadena or Conroe run their own building permits and floodplain rules. Ask the contractor whether your repair needs a city permit.

Unincorporated areas

Places such as Cypress, Spring, Atascocita and Channelview are not cities. Their permits and floodplain rules come from the county, and water and sewer often come from a municipal utility district (MUD).

Drainage districts

Harris County has its Flood Control District. Other counties use drainage districts and levee improvement districts. They maintain channels and publish flood information for their areas.

Before you call, wherever you are

Safety before anything else. If you smell gas, leave the house now and, once outside, call 911 and your gas utility's emergency line (CenterPoint Energy serves much of greater Houston). Never walk into standing water near outlets, cords or appliances; switch power off at the breaker only if you can reach the panel while standing on a dry floor, otherwise call your electric utility (CenterPoint Energy in much of greater Houston) or an electrician. Stay out of sewage water. If it is safe to reach, close the main water shutoff.

Rainwater filling the gutter along a residential street in greater Houston with homes and trees behind

Dial the numberAn automated assistant picks up (832) 662-4107 at any hour, holidays included.
Say what happenedA burst pipe, a flood, a roof or appliance leak, a sewage backup or mold, whether water is still coming in, and where in greater Houston you are.
Get connectedYour call is transferred to an independent, locally owned water damage restoration company, which hears a short summary first.
Work with that companyIt inspects, quotes, does the work and bills you or your insurer as you arrange. If it misses the call, it gets your name, number, area and problem to call you back.

Flood risk and insurance

About this line: Water Damage Pro Houston is a free phone line, not a restoration company. It answers your call and connects you with an independent local water damage restoration company, which inspects, quotes and does the work, and which you pay directly. Companies may pay a referral fee. The line never charges you. Read how the line works.

Common questions

Is there a restoration company in my town?

The line connects you with an independent, locally owned restoration company that takes calls for your part of greater Houston. That company may be based in a nearby town rather than your own. Ask it where it is based and how it plans to reach you.

What if my town has no page of its own?

Call anyway if you live in greater Houston: Harris, Fort Bend, Montgomery, Brazoria, Galveston or Chambers counties. Town pages exist where search data showed people looking for water damage help in that town; the line itself takes calls from across the area.

Does the line have offices in these towns?

No. The line is a phone service with no public offices. The restoration company you are connected with comes to your property.

Why do the town pages talk about drainage districts and permits?

Because who handles drainage, floodplain rules and repair permits depends on where you live: a city, an unincorporated part of a county, or a special district. Each town page names the offices that apply there, with sources.

Wherever you are in greater Houston, one number

Tell the automated assistant what happened and whether water is still coming in. Your call is passed to an independent, locally owned Houston-area water damage restoration company, which comes out, looks at the damage and sets its own price.

Call (832) 662-4107

Any hour of the dayThe line picks up around the clock, including nights, weekends and storm days.
No charge from the lineYou never receive a bill from the line. Pricing comes only from the restoration company.
Mold needs a Texas licenseFor mold jobs, ask for the TDLR license numbers and look them up before work begins.
Your call to makeHear the company's findings and its written estimate, then decide whether to hire it.