Brick ranch home with pine trees in a Conroe neighborhood after a storm, with a soaked yard and broken branches by the driveway

Water Damage Restoration in Conroe, TX

Conroe is the Montgomery County seat, a city with its own permit office, power from Entergy Texas, and a lake on the West Fork of the San Jacinto River. When water gets into your house, one free call any hour connects you with an independent, locally owned restoration company.

Call (832) 662-4107 How the free line works

Conroe: a county seat between the lake and the river

Water damage restoration in Conroe, TX runs on local details that differ from most of greater Houston, starting with who you call when the lights go out.

Conroe is an incorporated city and the seat of Montgomery County, north of Houston on I-45. It has its own building department, its own engineering department that oversees water, sewer, streets and storm drainage, and an electric provider that is not CenterPoint: the city lists Entergy Texas for electric service.

Northwest of the city sits Lake Conroe, a reservoir on the West Fork of the San Jacinto River. Its dam decides how much water moves downstream during big storms, which makes it part of the flood story for communities downstream, all the way to Lake Houston. Pine woods and growing neighborhoods fill in the rest of the map, which brings storm limbs onto roofs and a long humid season for anything that gets wet.

The broad blue water of Lake Conroe with a pine shoreline and an earthen dam in the distance on a bright day

Water damage restoration services Conroe homeowners need most

Most calls start inside the house: a burst supply line, a failed water heater, an ice maker line, or a slow leak behind a dishwasher that finally shows up as stained flooring or mold. Storms add roof leaks and, near the river and creeks, rising water. Each page explains the job and what a careful restoration company does first.

Water Damage Restoration in Houston

The full job after a leak or flood: inspection, water removal, drying, cleaning and rebuilding, and how a restoration company works from the IICRC water categories.

Emergency Water Removal and Extraction

Standing water on the floor right now. What extraction equipment does, why speed matters in Houston humidity, and what to do safely before the company arrives.

Flood Damage Restoration

Rising water from a bayou, street or storm surge. Why floodwater is treated as contaminated, what gets removed, and how flood insurance differs from a homeowners policy.

Burst Pipe Water Damage

A split supply line, a frozen pipe or a slab leak. Who stops the leak (a plumber), who dries the house (a restoration company) and what to photograph for the insurer.

Water Damage Repair

Putting the house back after it is dry: drywall, baseboards, flooring, cabinets and paint, and how repair estimates differ from drying estimates.

Mold Remediation in Houston

Mold after a leak or flood: containment, removal and clearance, the Texas licensing rules, and the protocol a licensed assessor writes first.

Lake Conroe and the West Fork: what the dam does in a storm

The San Jacinto River Authority operates the dam. Its records, and the National Weather Service, explain why a lake can matter even if you live miles away from it.

Built for water supplyThe authority built the reservoir with the City of Houston and the state in the late 1960s and early 1970s, and the lake has held water since 1973. The City of Houston holds a share of its water rights.
Now a drinking water sourceThe authority's history of the lake says its water now supplements groundwater as a drinking water source in Montgomery County.
Harvey's record releaseOn August 28, 2017, the dam released 79,141 cubic feet per second, more than double its previous record, set in October 1994.
Two views of that releaseThe Weather Service storm report says releases required by record lake levels flooded numerous homes, businesses and vehicles downstream. The authority says the lake cut the peak flow passing through it from about 130,000 to 79,000 cubic feet per second.
What changed afterThe authority adopted a temporary seasonal lowering of the lake in spring and fall and has worked on a forecasting tool for dam releases.

Storms, outages and Entergy Texas in Conroe

Because Conroe's power comes from Entergy Texas, storm updates and outage reports for the city come from Entergy rather than CenterPoint. Entergy posted restoration updates for its Texas customers after Tropical Storm Imelda in September 2019 and Hurricane Harvey in 2017, and the City of Conroe gave the company a key to the city for its response to Hurricane Beryl in July 2024.

Outages matter to water damage. Without power, a sump or condensate pump stops, the air conditioner stops pulling moisture out of the air, and a house that took on water from a roof leak stays damp. If you are without power and something is wet, photograph it, move what you can to a dry room, and tell the restoration company about the outage when it calls, so it can plan for drying equipment and power.

The how fast mold grows guide explains why a few humid days without air conditioning can turn a small leak into a bigger job.

A Conroe neighborhood street lined with pines and brick homes after a storm, with leaves on the ground and a white work truck on the road

Why Conroe homeowners call the line

Downstream of a big dam

Homes along the West Fork and its creeks can see water rise after heavy rain upstream, and river water is treated as Category 3, grossly contaminated water, under the IICRC S500 standard. One free call reaches an independent local restoration company that handles flood cleanup.

Storm damage under the pines

Wind brings limbs down on roofs, and the leak shows up later in the ceiling or the attic insulation. The line answers at any hour, holidays included, and transfers you to a company that can trace where the water went.

Free to call, the company sets the price

The line never charges you. The restoration company inspects, gives you its own estimate and is paid by you or your insurer, as you arrange. The companies can pay the line for referrals, and that is stated at the foot of every page.

Checking a mold license

A leak that sat through a humid week can mean mold. This site explains when Texas expects a licensed mold assessment consultant and a separate licensed remediation contractor, and how to look both up on the TDLR license search.

City of Conroe permits and your insurance claim

Inside city limits, rebuilding after water damage goes through the City of Conroe Building Inspections and Permits Department at 700 Metcalf Street (936-522-3610). The city moved permits and inspection requests to its OpenGov portal in December 2025, so older instructions you find online may be out of date. The city also says anyone pulling an electrical, plumbing, mechanical or irrigation permit must be licensed with the state and registered with the City of Conroe. If your home is outside city limits, ask Montgomery County which rules apply.

On insurance, the Texas Department of Insurance says homeowners policies usually cover sudden and accidental water damage, such as a burst pipe, but not gradual leaks or floods; a flood needs a separate policy, and FEMA says a new National Flood Insurance Program policy generally takes 30 days to begin. Report the loss quickly and ask your insurer what it needs. The insurance guide and the burst pipe repair cost guide cover the questions to ask.

Safe first steps in a Conroe home

Safety before anything else. If you smell gas, leave the house now and call 911 and your gas company from outside. Never walk into standing water near outlets, cords or appliances. Switch power off at the breaker only if you can reach the panel while standing on a dry floor; otherwise call Entergy Texas or an electrician. Stay out of floodwater and sewage, and keep children and pets away. If it is safe to reach, close the main water shutoff.

Photograph and video every wet room and damaged item before anything is moved or thrown out.
Move photos, papers and valuables to a dry room.
Call a plumber to fix a broken pipe; the restoration company dries the house.
Call the line to reach a local restoration company, and call your insurer to open a claim.

The EPA says wet materials dried within 24 to 48 hours usually will not grow mold. The first 48 hours guide explains each step.

Check the mold license first. In Texas, mold assessment and mold remediation are licensed by the Texas Department of Licensing and Regulation (TDLR). In most cases visible mold under 25 contiguous square feet can be cleaned by people without a license; larger jobs generally call for a licensed mold assessment consultant to write the remediation protocol and a separate licensed mold remediation contractor to do the work. Ask for both license numbers and look them up on the TDLR license search (opens in a new tab). The line does not check licenses for you.

How a call from Conroe works

The line answers, asks a few questions and hands you to a local company. It sends no one and sets no prices.

Dial the numberAn automated assistant picks up (832) 662-4107 at any hour, holidays included.
Say what happenedA burst pipe, a flood, a roof or appliance leak, a sewage backup or mold, whether water is still coming in, and where in greater Houston you are.
Get connectedYour call is transferred to an independent, locally owned water damage restoration company, which hears a short summary first.
Work with that companyIt inspects, quotes, does the work and bills you or your insurer as you arrange. If it misses the call, it gets your name, number, area and problem to call you back.

Pipe burst, roof leaking or water rising from the river? Call and describe it. The independent restoration company you are connected with inspects in person and gives you its own estimate before any work starts.

Call (832) 662-4107

Nearby areas with their own page

The Woodlands and Spring are to the south along I-45, and Magnolia is to the southwest.

About this line: Water Damage Pro Houston is a free phone line, not a restoration company. It answers your call and connects you with an independent local water damage restoration company, which inspects, quotes and does the work, and which you pay directly. Companies may pay a referral fee. The line never charges you. Read how the line works.

Common questions

Who do I call for water damage restoration in Conroe, TX?

Phone the free line, holidays and nights included. Tell the automated assistant what broke or flooded and whether water is still running; your call is then handed to an independent, locally owned restoration company working in the Conroe area. Should that company miss the call, it receives your name, number and problem to call you back. Inspection, pricing and repairs are all up to that company; the line does none of them.

Who do I call if the power is out or a line is down in Conroe?

The City of Conroe lists Entergy Texas as the electric provider, so outages and downed lines in the city go to Entergy, not CenterPoint. Stay at least 30 feet from a downed line and call 911 if it is sparking or someone is hurt. Turn off power at the breaker only if you can reach the panel standing on a dry floor; otherwise call Entergy Texas or an electrician.

Do I need a permit to repair water damage in Conroe?

Repairs inside city limits go through the City of Conroe Building Inspections and Permits Department at 700 Metcalf Street, 936-522-3610. Since December 2025 permits and inspection requests are filed through the city's OpenGov portal. Anyone pulling an electrical, plumbing, mechanical or irrigation permit must hold the state license and be registered with the city, so ask your contractor for its city registration.

Did Lake Conroe releases flood homes during Harvey?

The dam released 79,141 cubic feet per second on August 28, 2017, the most in its history, after record rain filled the lake. The National Weather Service storm report says the releases required by record lake levels flooded numerous homes, businesses and vehicles downstream. The San Jacinto River Authority, which runs the dam, says the lake also cut the peak flow that would otherwise have gone down the river.

Does homeowners insurance cover lake or river flooding in Conroe?

No. The Texas Department of Insurance and FEMA say standard homeowners policies do not cover flood, so water rising from the lake, the river or a creek needs a separate flood policy. A burst pipe or a leaking water heater is usually a homeowners claim. Ask your own insurer which policy applies to your loss.

Water damage in Conroe? Call the free line

Tell the automated assistant what happened and whether water is still coming in. Your call is passed to an independent, locally owned Houston-area water damage restoration company, which comes out, looks at the damage and sets its own price.