John 3:16

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Brick two-story homes in a Pearland subdivision beside a grassy creek channel running high after rain

Water Damage Restoration in Pearland, Texas

Clear Creek winds through north Pearland, and Harvey showed what it can do. Whether the water came from the creek, the roof or a pipe, one free call at any hour connects you with an independent, locally owned restoration company.

Water damage restoration in Pearland means dealing with two kinds of water: the slow, everyday kind from a burst supply line or a leaking water heater, and the creek kind, which Pearland learned about in 2017.

Water Damage Pro Houston does no restoration work; it is a free phone line. An automated assistant answers, asks what happened, and transfers your call to an independent, locally owned restoration company that takes calls for Pearland. The inspection, the price and the repairs all come from that company, and you settle up with it yourself or through your insurer.

Pearland: a fast-growing city on Clear Creek

Pearland lies mostly in northern Brazoria County, with parts in Harris and Fort Bend counties. Clear Creek winds through the north end of the city, and tributaries such as Mary's Creek, Turkey Creek and Mud Gully feed into it. The Clear Creek watershed crosses county and city lines, from Houston and Pearland downstream to Friendswood and League City, which is why Harris County Flood Control District, Galveston County and Brazoria County agencies all work on it.

Drainage in most of the city belongs to Brazoria Drainage District No. 4, often called BDD4. It is a state political subdivision whose job is to detain, control and move storm and flood water across 83.4 square miles of northern Brazoria County, an area that includes Pearland and Brookside Village. Inside the city, BDD4 maintains the major ditches, sloughs and creeks, and the city handles the smaller storm sewers and streets. BDD4 adopted an updated hazard mitigation plan in January 2020.

Clear Creek running through a wide grassy channel in Pearland with trees and a road bridge

What Harvey did in Pearland

The City of Pearland reported structural flooding at more than 1,700 residences, more than 50 businesses and critical public works during Harvey. Most of it happened along Clear Creek. The Longwood wastewater treatment plant, built in an oxbow (a tight bend) of the creek, flooded and could not run for about 72 hours. Across the whole Clear Creek watershed, the city estimated more than 7,000 flooded homes.

The long-planned fix is the Clear Creek Federal Flood Risk Management Project, a partnership of the U.S. Army Corps of Engineers, the Harris County Flood Control District, Galveston County, BDD4 and the City of Pearland, and the Corps announced federal funding for it after Harvey. It calls for channel improvements and detention along Clear Creek and work on tributaries. Check the district's project page for the current schedule, because timelines have shifted over the years.

Three questions for a Pearland water problem

The answers change who you call first and what the restoration company needs to know.

Did it come from outside?

Rising water from Clear Creek, a ditch or the street is floodwater. The IICRC S500 standard treats rising floodwater from streams as Category 3, grossly contaminated. Stay out of it, keep children and pets away, and say so when you call.

Is it still coming in?

A split supply line or a failed water heater keeps going until someone shuts it off. If the main shutoff is safe to reach, close it. A plumber fixes the pipe; the restoration company dries the house.

How long has it been wet?

The EPA says materials dried within 24 to 48 hours usually do not grow mold. Water that sat over a weekend may already be a mold question, and clean water can degrade the longer it sits.

Water damage restoration Pearland homeowners need most

Pearland's housing runs from older homes near the original townsite to large master-planned communities such as Shadow Creek Ranch. Newer and older houses alike take on water from the same few causes: a supply line or appliance that fails, a roof that leaks in a tropical storm, pipes that burst in a hard freeze like February 2021, and water that rises from outside in a big rain. These pages cover each one:

Water Damage Restoration in Houston

The full job after a leak or flood: inspection, water removal, drying, cleaning and rebuilding, and how a restoration company works from the IICRC water categories.

Emergency Water Removal and Extraction

Standing water on the floor right now. What extraction equipment does, why speed matters in Houston humidity, and what to do safely before the company arrives.

Flood Damage Restoration

Rising water from a bayou, street or storm surge. Why floodwater is treated as contaminated, what gets removed, and how flood insurance differs from a homeowners policy.

Water Damage Repair

Putting the house back after it is dry: drywall, baseboards, flooring, cabinets and paint, and how repair estimates differ from drying estimates.

Mold Inspection and Mold Testing

Musty smells, hidden leaks and post-flood checks. What a licensed mold assessment consultant does, when air or surface samples help, and why the assessor and remediator are separate.

Why Pearland homeowners call the line

One number, wherever the water came from

Clear Creek floodwater, a roof leak and a burst pipe each feel like a different emergency. The line takes all of them and passes the call to a local restoration company that handles water inside homes.

Answered when storms hit

Tropical rain and freezes do not keep office hours. The automated assistant answers any hour of any day, and the call costs nothing.

You deal with the company directly

The independent, locally owned company you are connected with inspects, writes its own estimate and bills you or your insurer as you agree. The line never quotes or charges.

A clear way to check mold work

After a long wet spell, mold is the next worry. This site explains which Texas mold jobs generally call for licensed professionals and how to look up a license on the TDLR website.

From drying to rebuilding in Pearland

A careful restoration company begins with the source and the category of the water, then measures how far it spread with a moisture meter, a tool that reads moisture inside drywall, wood and subfloor. In a slab home, water often travels under flooring and baseboards well beyond the wet spot you can see, so expect readings in the next rooms too.

Drying usually means extracting standing water, then running dehumidifiers and air movers for several days while the company rechecks the readings. Ask it to log those numbers, because your insurer may want them. Wet carpet pad, swollen cabinet bases and soaked insulation are often removed rather than dried. The water damage repair page covers what happens after the house is dry.

Kitchen in a Pearland home with swollen lower cabinet panels and a wet tile floor near the sink

Once the rebuild starts, the City of Pearland's Permits and Inspections Division comes in. The city says repairs, remodeling and mechanical, electrical or plumbing work fall under its permit requirements, with applications and fees handled through the city. Ask the company whether it will pull the permit, and get that in writing.

Safety before anything else. If you smell gas, leave the house now and, once outside, call 911 and your gas utility's emergency line (CenterPoint Energy serves much of greater Houston). Never walk into standing water near outlets, cords or appliances; switch power off at the breaker only if you can reach the panel while standing on a dry floor, otherwise call your electric utility (CenterPoint Energy in much of greater Houston) or an electrician. Stay out of sewage water. If it is safe to reach, close the main water shutoff.

Power in Pearland is not all from one utility. Texas-New Mexico Power says it serves a small portion of the city, and CenterPoint Energy serves much of the Houston area, so look at your bill to learn which utility handles outages and downed lines on your street.

Insurance and mold in Pearland

Flood and water damage are not the same thing to an insurer. The Texas Department of Insurance says most homeowner policies cover sudden, accidental water damage such as a burst pipe, but not floods, which need a separate flood policy. FEMA notes that a new flood policy through the National Flood Insurance Program generally takes 30 days to start, so buying one when Clear Creek is already rising is too late. Ask your own insurer what is covered before you approve work; the insurance guide lists the questions.

Mold is its own step. Texas licenses mold assessment and remediation through TDLR. In most cases, visible mold under 25 contiguous square feet can be handled without a license, while larger jobs generally call for a licensed assessment consultant to write the remediation protocol and a different licensed remediation contractor to do the work. See the mold remediation page before agreeing to anything.

Check the mold license first. In Texas, mold assessment and mold remediation are licensed by the Texas Department of Licensing and Regulation (TDLR). In most cases visible mold under 25 contiguous square feet can be cleaned by people without a license; larger jobs generally call for a licensed mold assessment consultant to write the remediation protocol and a separate licensed mold remediation contractor to do the work. Ask for both license numbers and look them up on the TDLR license search (opens in a new tab). The line does not check licenses for you.

How a Pearland call works

  1. Dial the numberAn automated assistant picks up (832) 662-4107 at any hour, holidays included.
  2. Say what happenedA burst pipe, a flood, a roof or appliance leak, a sewage backup or mold, whether water is still coming in, and where in greater Houston you are.
  3. Get connectedYour call is transferred to an independent, locally owned water damage restoration company, which hears a short summary first.
  4. Work with that companyIt inspects, quotes, does the work and bills you or your insurer as you arrange. If it misses the call, it gets your name, number, area and problem to call you back.

Before anyone starts, ask for a written estimate and how the company plans to document the job for your insurer. The checklist for choosing a company helps. If you live near the Fort Bend side, the Missouri City page may also help, and downstream on Clear Creek there is the League City page.

Nearby areas

About this line: Water Damage Pro Houston is a free phone line, not a restoration company. It answers your call and connects you with an independent local water damage restoration company, which inspects, quotes and does the work, and which you pay directly. Companies may pay a referral fee. The line never charges you. Read how the line works.

Common questions

How many Pearland homes flooded in Hurricane Harvey?

The City of Pearland reported structural flooding at more than 1,700 residences and more than 50 businesses, plus two of its wastewater treatment plants. Most of that flooding was along Clear Creek. The Longwood plant, which sits in a bend of the creek, was out of service for about 72 hours. The city also estimated that more than 7,000 homes flooded across the whole Clear Creek watershed.

What is Brazoria Drainage District No. 4?

It is a political subdivision of the State of Texas responsible for storm and flood water across 83.4 square miles of northern Brazoria County, an area that includes Pearland and Brookside Village. Inside Pearland, the district handles the major ditches, sloughs and creeks, while the city handles drainage within its limits. It is also one of the partners in the Clear Creek federal flood project.

Do I need a city permit to repair water damage in Pearland?

Often, yes, for the rebuilding part. The City of Pearland says its Permits and Inspections Division reviews construction on private property, and that new structures, additions, remodeling, repairs and mechanical, electrical or plumbing work fall under its permit rules. Ask the restoration company who will apply for the permit, or contact the division before work starts.

Who do I call about a power line or outage in Pearland?

Check your electric bill for the name of your delivery utility. Texas-New Mexico Power (TNMP) says it serves a small portion of Pearland; CenterPoint Energy serves much of the Houston area. Stay at least 30 feet from any downed line. If you smell gas, leave and call 911 and your gas utility from outside.

Is there a water damage restoration company in Pearland that answers at night?

Call {{ site.business.phone_display }} day or night. The automated assistant listens to a quick description and transfers your call to an independent, locally owned restoration company that takes calls for the Pearland area. Should nobody there be free, your name, number and problem go to the company so it can phone you back. The company sets its own schedule and prices.

Water damage in Pearland? Call the free line

Tell the automated assistant what happened and whether water is still coming in. Your call is passed to an independent, locally owned Houston-area water damage restoration company, which comes out, looks at the damage and sets its own price.

Call (832) 662-4107

  • Any hour of the dayThe line picks up around the clock, including nights, weekends and storm days.
  • No charge from the lineYou never receive a bill from the line. Pricing comes only from the restoration company.
  • Mold needs a Texas licenseFor mold jobs, ask for the TDLR license numbers and look them up before work begins.
  • Your call to makeHear the company's findings and its written estimate, then decide whether to hire it.